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Workplace Etiquette: 5 Rules of Civility for Open Offices

Ale Marroquín

Why Workplace Civility is Key to Productivity

Have you ever wanted to focus on work but couldn't because your colleagues around you wouldn't stop talking, or the person next to you was eating strongly scented food?

There are basic behaviors that speak to a person's good conduct and respect for their colleagues and their place of work. Workplace etiquette is not just about courtesy; it's a way to maintain productivity and demonstrate your professional presence.


The Cost of Noise and Distraction

People work better in situations where there is no excessive noise and distraction.

  • Excessive Noise: If your voice is too loud, it can affect the work of others, especially in open-plan offices. Speaking loudly, shouting to someone far away, or laughing loudly when others are concentrating is uncomfortable and shows a lack of respect for your colleagues.

  • A Common Scenario: Imagine a colleague arriving and announcing their return from vacation loudly, forcing everyone else to listen to their long-distance conversation while trying to continue with their normal activities.


5 Golden Rules of Workplace Etiquette and Civility

workplace etiquette

Respecting and adhering to these rules of civility will make the hours you spend at work more pleasant and productive for everyone.

  1. Environmental Noise Management: Control the volume of your voice, especially during calls or long conversations. Use chat or email to communicate with people far away instead of shouting across the office floor.

  2. Scented Food Policy: Respect the workspace. Strong food odors (like fish or certain stews) can be a major distraction. Office kitchens or cafeterias are for this purpose. Only if your food is not very smelly and company policy allows it, consider eating at your desk.

  3. Respect for Shared Supplies: Show consideration for the next person. This includes not leaving the copier without paper, not using the printer's toner without replacing it, or not changing the water cooler bottle so the next person can serve themselves.

  4. Respect for Property: Never take food, supplies, or items that are not yours without permission. This is a basic rule of workplace civility.

  5. Interpersonal Communication: Avoid interrupting someone who is visibly concentrating. Waiting for a break in their work demonstrates respect for their time.


Conclusion: Your Behavior is Your Professional Presence

If you are one of those people who respects the rules of workplace etiquette and civility, it is directly reflected in your professional presence. Thoughtful and respectful behavior speaks volumes about you and your ability to conduct yourself with leadership in any work environment.

Civility is about respecting others and successfully creating a positive and acceptable work environment. Try to create a better place at your company!

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