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Professional image: Etiquette and behavior in business meetings

Ale Marroquín

Do you know how to behave in meetings to protect your professional image?

Knowing how to behave in a work meeting is a shared responsibility between the speaker and the listeners. Respecting schedules, following the agenda, and maintaining attention are key pieces that project a solid and reliable professional image.


Punctuality as a reflection of your professional image

Punctuality is not just for attendees; the speaker must also arrive on time. Starting a meeting at the scheduled hour reflects a person who is responsible and respectful of others' time. If you are a guest and arrive late, you project that only your time is important. My recommendation is to always try to arrive 10 minutes early, whether in person or when logging into a digital session.


Digital etiquette: Cell phone use and attention

Using a cell phone during a meeting is not good etiquette; sending messages or taking calls shows a lack of interest that damages your professional image. If you are expecting an urgent call, let others know beforehand, set your phone to vibrate, and ask for permission before stepping out.

I remember once seeing a woman take out her makeup to put on lipstick during a presentation. Those types of actions reflect a total lack of interest. The same happens today when someone "disappears" behind a turned-off camera or is clearly browsing another tab while others are speaking. This behavior directly affects how others perceive your commitment.


Leadership: Names, agendas, and timing

Professional image

A good leader brings an agenda and follows it punctually. Furthermore, a true leader remembers the names of the participants. Nothing makes a person feel more included and important than hearing their own name. Not remembering it, especially when it is not the first time you meet, projects a professional image of indifference.


Final tips for speakers and participants:

  • Engage others: If you notice people are getting restless, stop reading and encourage participation.

  • Respect the limit: The maximum recommended time for a meeting before taking a break is 90 minutes.

  • Avoid side conversations: Putting yourself in the speaker's shoes is essential for maintaining harmony.


Your behavior in these spaces can open or close doors. What image are you projecting in your current meetings?

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