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THE LATEST IN MY BLOG


Handling Difficult Customers: How to Maintain Professional Poise and Protect Your Brand
Engaging in an argument with a client is never a winning business strategy. In this article, Ale Marroquín shares a personal experience to illustrate why handling difficult customers is actually an extension of your personal brand. Discover how empathy, positive reactivity, and accountability can transform a high-pressure conflict into an opportunity to project a solid, calm, and professional executive presence.
3 min read


Can you admit when you're wrong? A test of Executive Presence
Does admitting a mistake make you look weak? Ale Marroquín explains why honesty and transparency are the fundamental pillars of a solid Executive Presence during moments of crisis.
2 min read


Assertive Leadership: How to Be Firm and Get Positive Results
This article debunks the idea that assertiveness and leadership are opposites. Through concrete examples, we explore how a leader's true power lies in how they communicate. Learn to motivate your team positively, give constructive feedback, and project assertive leadership that builds loyalty and achieves success for all.
2 min read


Relationship with Your Boss: Keys to Strengthening Bonds and Your Growth
In this article, we explore the importance of cultivating a relationship with your boss based on respect and effective communication. Through practical tips, you'll learn the art of offering suggestions at the opportune moment, avoiding unnecessary arguments, and always maintaining your professionalism, ensuring your contributions are valued and opening doors to your career growth.
2 min read
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